Senior IT Support

Crown Zone Cemerlang · 📍 Ubud, Bali · Diposting 2026-10-13
FULL_TIME⭐ TERVERIFIKASI
Rp 6.000.000 – Rp 9.000.000 per month
Crown Zone Cemerlang is seeking a highly skilled and experienced Senior IT Support to join our team in Ubud, Bali. In this role, you will be responsible for providing technical support to our employees and ensuring the smooth operation of our IT systems. The ideal candidate will have a strong background in IT support, excellent problem-solving skills, and the ability to work well under pressure.

📋 Tanggung Jawab Pekerjaan

Provide technical support to employees and resolve IT issues promptly and efficiently.,Install, configure, and maintain computer hardware, software, and network systems.,Monitor and maintain the performance of our IT infrastructure, including servers, workstations, and network devices.,Troubleshoot and resolve technical problems related to hardware, software, and network connectivity.,Assist in the implementation of new IT systems and technologies.,Provide training and support to end-users on IT-related issues.,Ensure the security and integrity of our IT systems and data.,Work closely with the IT team to ensure the smooth operation of our IT systems.

🎓 Kualifikasi & Syarat

Bachelor's degree in Computer Science, Information Technology, or a related field.,Minimum of 3 years of experience in IT support or a similar role.,Strong knowledge of computer hardware, software, and network systems.,Excellent problem-solving and troubleshooting skills.,Ability to work well under pressure and meet deadlines.,Strong communication and interpersonal skills.,Familiarity with IT security best practices and procedures.,Experience with ITIL or other IT service management frameworks is a plus.

🛠️ Keahlian

Technical support and troubleshootingHardware and software installation and configurationNetwork administration and troubleshootingIT security and data protectionIT service management and best practicesTraining and support for end-users
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